Customer Reviews
4.2 out of 24,394 reviews
- 67% recommend this product
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Showing 1-30 of 24,394 reviews
Nov 4, 2023
Poor Quality!!! Black mulch is brown.
The poorest quality mulch I have ever bought. Purchased 20 bags, started spreading, and noticed the black mulch looked brown/ fated. I got this mulch at Home Depot off a brand-new pallet that was shrink-wrapped. There is no phone number or information on the Vigoro bag to file a claim for a refund based on their "Color Guarantee" (total scam). I will not buy any of their products in the future. Picture comparison of black mulch from a local landscape company versus new bag Vigoro black mulch.
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4 found this review helpful
Nov 1, 2023
Poor quality
The quality has changed dramatically in appearance looks more like fibers I do not recommend this brand.SCOTTS is the way to go!!
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Response from Oldcastle Product SupportNov 10, 2023
The Home Depot is focused on ensuring complete customer satisfaction. Our goal is to supply our customers with a quality product that delivers the expected performance. Anytime we hear of problems encountered in the use of one of our products, we want to resolve the difficulties the best we can. In reading your review, it is apparent that you did not have the desired results with our Vigoro Mulch. Please contact our Customer Service Team at 1-800-394-1870 and we are hopeful to hear from you and help resolve the difficulties you’ve experienced. Your complete satisfaction is our goal
1 found this review helpful
Oct 29, 2023
Fading color in very first rain!
I purchased this mulch in black color just few days ago and after rain, I noticed it’s loosing it’s color in just about two weeks. Not buying again!
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Response from Oldcastle Product SupportNov 2, 2023
The Home Depot is focused on ensuring complete customer satisfaction. Our goal is to supply our customers with a quality product that delivers the expected performance. Anytime we hear of problems encountered in the use of one of our products, we want to resolve the difficulties the best we can. In reading your review, it is apparent that you did not have the desired results with our Vigoro Mulch. Please contact our Customer Service Team at 1-800-394-1870 and we are hopeful to hear from you and help resolve the difficulties you’ve experienced. Your complete satisfaction is our goal
2 found this review helpful
Oct 23, 2023
Lots of debris
This was my first Vigoro mulch purchase, and I was astonished by the lack of quality control. Non-mulch items had to be hand-picked out of each bag, creating extra work, not to mention lack of value caused by unusable materials. Building material with nails in it and large stones were the worst offenders. I am disappointed by this product.
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Response from Oldcastle Product SupportOct 31, 2023
The Home Depot is focused on ensuring complete customer satisfaction. Our goal is to supply our customers with a quality product that delivers the expected performance. Anytime we hear of problems encountered in the use of one of our products, we want to resolve the difficulties the best we can. In reading your review, it is apparent that you did not have the desired results with our Vigoro Mulch. Please contact our Customer Service Team at 1-800-394-1870 and we are hopeful to hear from you and help resolve the difficulties you’ve experienced. Your complete satisfaction is our goal
1 found this review helpful
Oct 20, 2023
Absolutely Awful!
Don't waste your time and money on this mulch. Vigoro must be colorblind - the mulch was supposed to be brown but is nearly black. It's not shredded well at all! I pulled out several hunks I refused to have in my garden, one was 6 inches long and about an inch in diameter. Extremely disappointed in this product and in Home Depot for carrying it.
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Response from Oldcastle Product SupportOct 23, 2023
The Home Depot is focused on ensuring complete customer satisfaction. Our goal is to supply our customers with a quality product that delivers the expected performance. Anytime we hear of problems encountered in the use of one of our products, we want to resolve the difficulties the best we can. In reading your review, it is apparent that you did not have the desired results with our Vigoro Mulch. Please contact our Customer Service Team at 1-800-394-1870 and we are hopeful to hear from you and help resolve the difficulties you’ve experienced. Your complete satisfaction is our goal
1 found this review helpful
Oct 19, 2023
Many shades of red
I purchased 10 bags of this mulch, 6 online and 4 at the store. After spreading them and letting them dry in the sun for two days, I had a wonderful pattern with different shades of red (see picture). I'm telling my neighbors that I am an artist creating unique designs for landscaping
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Oct 18, 2023
I would give this product 5 stars, but some bags were shredded mulch, while others were mostly chips. I had to blend them to get a consistent look. Otherwise, the mulch was very clean, with good consistent coloring.
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- Verified Purchase
Oct 11, 2023
I used it to help keep the weeds at bay around my small young tree! I hope the weeds under this mulch die, but will have to see.
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- Verified Purchase
Oct 5, 2023
My lawn looks great with this Red Wood mulch. I was able to buy all the bags I needed for my job, thanks to the low price.
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- Verified Purchase
Oct 4, 2023
This mulch is easy to work with being 2CU FT bagged mulch. The mulch was not clean which is why I removed one star. My 24 bags of mulch had numerous pieces of trash and rocks in them. But overall a great value and really helped to make the landscape pop.
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- Verified Purchase
Sep 29, 2023
I bought over 300 bags of this product last summer, late in the season for a large landscape project. Unfortunately, the black color was already fading before the first snowfall. And when the snow melted in April, it was 50% discolored.I contacted the company that packs the product for Home Depot and they wouldn't help me out at all.Very disappointed
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- Verified Purchase
1 found this review helpful
Sep 27, 2023
This mulch has been my go to for years at one of our rental properties. Great color and the 2cu bag size is great for laying out strategically and spreading to fill (& the top is easy to open at the seam)
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- Verified Purchase
Sep 21, 2023
Bones in Mulch!
While spreading it, I was surprised to find brown colored water bottle lids and brown colored fabric. My little dog found a brown colored bone and was gnawing on it! As others say, it's not mulch as it's predominately twigs, branches and sticks. Terrible quality. Do not buy!
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Response from Vigoro Customer CareSep 28, 2023
The Home Depot is focused on ensuring complete customer satisfaction. Our goal is to supply our customers with a quality product that delivers the expected performance. Anytime we hear of problems encountered in the use of one of our products, we want to resolve the difficulties the best we can. In reading your review, it is apparent that you did not have the desired results with our Vigoro Mulch. Please contact our Customer Service Team at 1-800-394-1870 and we are hopeful to hear from you and help resolve the difficulties you’ve experienced. Your complete satisfaction is our goal
2 found this review helpful
Sep 21, 2023
Some of them were wet and moldy
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1 found this review helpful
Sep 19, 2023
Different Mulch in each bag!
I purchased several bags of this mulch. Despite having IDENTICAL packaging and buying on the same day at the same store, one bag had large pieces (like my prior purchase that match the rest of the mulch I had layed down) but two bags were finely shredded! Also all three bags were filled with trash (labels, bottle caps, plastic pieces). I can't return them because I already opened them --and dumped them out before I realized the difference. :-(
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4 found this review helpful
Sep 18, 2023
LOTS OF PLANT BULBS EMERGE FROM THIS MULCH!!!!
This is the 3rd time I purchase this mulch. Each time, I get some sort of bulb growth emerging out of the mulch after a month or 2. The 1st and 2nd I thought it may have been a fluke. This time is the worst by far with many more bulb growths all over my yard where I put this mulch down. It's a very hardy bulb plant too. I have to spray killer on them several times before they start to die off. I believe it's a flowering plant and it starts from a fairly large bulbs. VERY ANNOYING!!!!
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Response from Oldcastle Product SupportSep 22, 2023
The Home Depot is focused on ensuring complete customer satisfaction. Our goal is to supply our customers with a quality product that delivers the expected performance. Anytime we hear of problems encountered in the use of one of our products, we want to resolve the difficulties the best we can. In reading your review, it is apparent that you did not have the desired results with our Vigoro Mulch. Please contact our Customer Service Team at 1-800-394-1870 and we are hopeful to hear from you and help resolve the difficulties you’ve experienced. Your complete satisfaction is our goal
2 found this review helpful
Sep 13, 2023
Absolutely terrible
Within 24hrs of being laid out 3/4 of it has turned a different color. Absolutely not satisfied. 32 bags wasted and $127 wasted.
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Response from Oldcastle Product SupportSep 22, 2023
The Home Depot is focused on ensuring complete customer satisfaction. Our goal is to supply our customers with a quality product that delivers the expected performance. Anytime we hear of problems encountered in the use of one of our products, we want to resolve the difficulties the best we can. In reading your review, it is apparent that you did not have the desired results with our Vigoro Mulch. Please contact our Customer Service Team at 1-800-394-1870 and we are hopeful to hear from you and help resolve the difficulties you’ve experienced. Your complete satisfaction is our goal
2 found this review helpful
Sep 11, 2023
very smelly bark mulch
I ordered 50 bags of premium brown wood mulch, which I’ve used many times in the past and I’ve been happy with the product. This time the mulch was evidently mixed with steer manure, and it stinks to high heaven after my gardener emptied all the bags in the garden. My neighbors are complaining about the smell.. nowhere on the label or in the description did it say there was steer manure mixed in the bark. At the bottom of the pallet, there was an empty bag that said steer manure, but it’s clear there was steer, manure bmixed in every bag of the bark mulch, because of the very obnoxious odor.
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Response from Oldcastle Product SupportSep 18, 2023
The Home Depot is focused on ensuring complete customer satisfaction. Our goal is to supply our customers with a quality product that delivers the expected performance. Anytime we hear of problems encountered in the use of one of our products, we want to resolve the difficulties the best we can. In reading your review, it is apparent that you did not have the desired results with our Vigoro Mulch. Please contact our Customer Service Team at 1-800-394-1870 and we are hopeful to hear from you and help resolve the difficulties you’ve experienced. Your complete satisfaction is our goal
- Recommended
2 found this review helpful
Sep 6, 2023
Great quality and color.So far is keeping the color
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- Verified Purchase
Aug 29, 2023
Bright Red.
This 2 cu. ft. bag of Premium Red Wood Mulch is a great product that I would highly recommend. It is made of 100% redwood, which is one of the most durable woods available, so it is very long-lasting. The mulch is a nice red color that adds a nice aesthetic to any garden or landscaping project. It is very easy to spread and level out, and it helps to prevent weeds and retain moisture in the soil. It has a nice aroma to it that is not overpowering, but still adds a pleasant scent to the area. The price is also very reasonable, making it a great value for the money. Overall, this mulch is an excellent choice for any landscaping project.
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- DIY
- Seed Program Review(What's this?)
- Recommended
Aug 28, 2023
Extra Chunky
I used to like this mulch. The coverage was amazing but whatever they did it is now extra chunky. Not only that the bags aren’t even full anymore. The pic with the bags the right one is one I had vs the left the one I just bought. It is about a 1/4 empty plus the pieces are large so you only get coverage equal to half of the bag on the right. The other pic is coverage of 3 bags of the new. Very disappointing product. This is now a no buy for me
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2 found this review helpful
Aug 27, 2023
Horrible quality
Not all mulch options appeared on line and I’m sad about that because i would not have purchased this to begin with. Purchased 6 bags to help with the Texas heat and to try and save plants in flowerbeds. Popped open the first bag and began to spread. I immediately noticed the large strings of wood, large chunks of some type of roots…, and a piece of actual pallet . I stopped and said oh, heck no, I’m not putting this in my flowerbeds. I packed up the remaining bags and returned them. Walked HD and found the Texas Native mulch. Someone has torn a bag open and i could see and feel what looked like a double mulch so purchased these. Don’t waste your money on the Vigoro brand. All looked and felt like chunky mulch.
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Response from Oldcastle Product SupportAug 30, 2023
The Home Depot is focused on ensuring complete customer satisfaction. Our goal is to supply our customers with a quality product that delivers the expected performance. Anytime we hear of problems encountered in the use of one of our products, we want to resolve the difficulties the best we can. In reading your review, it is apparent that you did not have the desired results with our Vigoro Mulch. Please contact our Customer Service Team at 1-800-394-1870 and we are hopeful to hear from you and help resolve the difficulties you’ve experienced. Your complete satisfaction is our goal
- Recommended
2 found this review helpful
Aug 24, 2023
Great product. Matched the Grey exterior of the house nicely.
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- Verified Purchase
Aug 19, 2023
Over $1,000 spent faded after just a few months!!!
I’m not sure how to execute the 2-year guarantee, though sadly ours looks extremely ok’d after just a few months.
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Response from Oldcastle Product SupportAug 27, 2023
The Home Depot is focused on ensuring complete customer satisfaction. Our goal is to supply our customers with a quality product that delivers the expected performance. Anytime we hear of problems encountered in the use of one of our products, we want to resolve the difficulties the best we can. In reading your review, it is apparent that you did not have the desired results with our Vigoro Mulch. Please contact our Customer Service Team at 1-800-394-1870 and we are hopeful to hear from you and help resolve the difficulties you’ve experienced. Your complete satisfaction is our goal
1 found this review helpful
Aug 18, 2023
I only use mulch occasionally; I bought this for a garden pathway I built.
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- Verified Purchase
Aug 16, 2023
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- Verified Purchase
Aug 16, 2023
This is the mulchiest mulch I’ve ever mulched with! It’s shredded wood dyed brown - what else can you really say about mulch?
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- Verified Purchase
Aug 9, 2023
Bags do not match
Purchased 12 bags. Come home after my gardener spread out. This looks terrible. Color and texture are totally different. This is unacceptable.
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Aug 9, 2023
It was red and not waterlogged. Got 18 bags into the car and went to work. Plastic bags cut well with sharp box cutter. Removed offending weeds. All weeds were offensive anyway. Went with less than 8 sq ft per bag to insure > 3-inch-deep covering. Looks great as it usually does when placed.
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- Verified Purchase
Showing 1-30 of 24,394 reviews
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